Grosvenor Pulford Hotel & Spa, Pulford
About the Hotel
Grosvenor Pulford Hotel & Spa is situated in the scenic Cheshire countryside, near the historic city of Chester. This family-run hotel is part of the Nelson Hotels & Inns group, showcasing luxury accommodation alongside exceptional dining and wellness facilities. The hotel features a unique Asian Sensory Garden, providing a tranquil atmosphere for relaxation and rejuvenation.
Location
Nestled just outside Chester, the hotel's location offers guests the opportunity to explore the surrounding countryside while being easily accessible to the historic attractions of Chester. With Chester Hawarden Airport just 9.5 miles away and good road connections, guests have convenient transport options for traveling in and around the area.
Rooms
The hotel offers 75 elegantly-appointed bedrooms, designed for maximum comfort and relaxation. Choices include deluxe rooms with unique features, spacious family rooms, and superior accommodations complete with luxury toiletries and modern amenities. Each room is equipped with air conditioning, flat-screen TV, and complimentary beverages, ensuring a pleasant stay.
Eat & Drink
Dining at Grosvenor Pulford includes the opulent Palm Court restaurant, known for its AA Rosette-awarded British and European cuisine. Guests can also enjoy traditional fare at Nelson's Bar and take advantage of private dining options featuring exclusive menus for larger groups. Afternoon tea, Sunday carvery, and an extensive Laurent-Perrier wine cave further enhance the dining experience at the hotel.
Leisure & Business
The hotel's Spa by Kasia is a central feature, offering luxury therapies and extensive leisure facilities, including a swimming pool, sauna, and steam room. Grosvenor Pulford is also equipped for business occasions, featuring versatile meeting and event spaces tailored for various corporate needs, complemented by tailored packages and catering by dedicated staff.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness center
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were great, with a super comfy bed and a luxurious feel like any 5-star hotel. However, the room setup was a bit awkward with two beds pushed together. The service was exceptional, with staff going above and beyond to make our stay memorable. The location was good, but there were some minor issues like overpriced drinks. The dining experience at the Grosvenor was exceptional. The facilities offered were top-notch.
The hotel had lovely sized rooms for our family with a picturesque view of the ornamental garden, but they felt hollow and uncomfortably cold. The service was superb with a great range of facilities, although there were some issues with evening meals not being available as promised. The location was excellent for reaching Chester center, yet some areas looked dated. The dining experience offered a good array of choices, but some dishes were disappointing. Overall, a pleasant stay with a few drawbacks.
The hotel had a mix of surprises, from a lovely singer performing Frank Sinatra to inconveniences like non-working TV and lamps in the room. The service was pleasant for our wedding event, even though the staff didn't seem overly thrilled. The location offered comfortable seating, though a lack of loungers due to a wedding party was a downside. The dining experience in the beautiful surroundings of the palm restaurant was enjoyable. The facilities were good, but the place could do with a makeover.