Grosvenor Pulford Hotel & Spa, Pulford
About the Hotel
The Grosvenor Pulford Hotel & Spa, located in the picturesque Cheshire countryside, offers a blend of luxury accommodations and comprehensive wellness options. This family-run hotel, part of the esteemed Nelson Hotels & Inns group, features an acclaimed spa, upscale dining experiences, and well-equipped facilities for both leisure and business travelers. Its proximity to the historic city of Chester and the scenic landscapes of North Wales further enhances its appeal as a prime destination.
Location
Situated just 15 km from Chester Hawarden, Grosvenor Pulford Hotel & Spa is conveniently located near major transport routes, making it easily accessible for travelers from both North Wales and the surrounding regions. Its picturesque setting amidst scenic countryside ensures a tranquil environment while being within reach of cultural attractions such as the historic city of Chester.
Rooms
Grosvenor Pulford Hotel & Spa houses 75 elegantly appointed bedrooms, each designed with comfort and sophistication in mind. The superior rooms boast individual luxury décor and provide amenities like plush robes, slippers, and a variety of in-room facilities. Deluxe options include unique features such as iron spiral staircases, offering additional space and amenities for guests looking to unwind after a day of exploration.
Eat & Drink
The hotel's culinary offerings are highlighted by the Palm Court restaurant, known for its AA Rosette-awarded British and European cuisine served in a lavish garden room setting. Guests can enjoy exclusive private dining menus crafted by a dedicated kitchen team using locally sourced ingredients. For a more relaxed atmosphere, Nelson's Bar provides a variety of hearty British dishes and traditional ales, along with an inviting space for casual gatherings.
Leisure & Business
Spa by Kasia serves as the hotel’s wellness retreat, featuring an array of luxury therapies and access to exclusive relaxation areas, including an Asian Sensory Garden. The hotel also provides excellent business facilities, with function suites that cater to a range of corporate events, from meetings to elaborate banquets. Residential delegates benefit from the dual opportunity to combine work and leisure in a serene environment.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were great, with a super comfy bed and a luxurious feel like any 5-star hotel. However, the room setup was a bit awkward with two beds pushed together. The service was exceptional, with staff going above and beyond to make our stay memorable. The location was good, but there were some minor issues like overpriced drinks. The dining experience at the Grosvenor was exceptional. The facilities offered were top-notch.
The hotel had lovely sized rooms for our family with a picturesque view of the ornamental garden, but they felt hollow and uncomfortably cold. The service was superb with a great range of facilities, although there were some issues with evening meals not being available as promised. The location was excellent for reaching Chester center, yet some areas looked dated. The dining experience offered a good array of choices, but some dishes were disappointing. Overall, a pleasant stay with a few drawbacks.
The hotel had a mix of surprises, from a lovely singer performing Frank Sinatra to inconveniences like non-working TV and lamps in the room. The service was pleasant for our wedding event, even though the staff didn't seem overly thrilled. The location offered comfortable seating, though a lack of loungers due to a wedding party was a downside. The dining experience in the beautiful surroundings of the palm restaurant was enjoyable. The facilities were good, but the place could do with a makeover.
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